Vowen

Privacy Policy

Last updated: November 14, 2025

At Vowen, we believe in transparency and protecting your privacy. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your data.

Our Commitment to Privacy

Vowen is built with privacy at its core. Your voice recordings are processed locally on your device and are never uploaded to our servers. We only collect minimal information necessary to improve the service and provide you with updates.

What Information We Collect

We collect only the following information:

1. Personal Information (Optional)

When you use our website or application, you may choose to provide:

  • Name: To personalize your experience
  • Email Address: To send you product updates and respond to inquiries

You are not required to provide this information to use the core functionality of Vowen.

2. Usage Analytics

We collect anonymous usage data to understand how Vowen is being used and to improve the application:

  • Download Events: When you download Vowen from our website
  • App Version: The version of Vowen you're using
  • Operating System: Your OS type and version (e.g., macOS)
  • Word Count Milestones: When you reach transcription milestones (5k, 10k words, etc.)
  • Onboarding Completion: Whether you've completed the initial setup
  • Error Reports: Anonymous crash reports to help us fix bugs (production builds only)

3. Contact Form Submissions

When you submit a contact form on our website, we collect:

  • Your name
  • Your email address
  • Your message content

What We Do NOT Collect

  • Voice Recordings: All audio is processed locally on your device and is never sent to our servers
  • Transcription Content: Your transcribed text stays on your device
  • Browsing History: We don't track your web browsing or other app usage
  • Location Data: We don't collect your physical location
  • Device Identifiers: We use anonymous IDs that cannot be linked to you personally

How We Use Your Information

We use the collected information solely for the following purposes:

  • Product Improvement: Understanding usage patterns to enhance Vowen's features and performance
  • Communication: Responding to your inquiries and sending important product updates
  • Bug Fixes: Identifying and resolving technical issues
  • Analytics: Measuring download rates and user engagement to inform development priorities

We do NOT:

  • Sell your data to third parties
  • Use your data for advertising
  • Share your data with third parties except as required by law

Data Storage and Security

  • Your personal information is stored securely using industry-standard encryption
  • Analytics data is processed through PostHog, a privacy-focused analytics platform
  • We retain data only as long as necessary to fulfill the purposes outlined in this policy
  • You can request deletion of your data at any time by contacting us

Your Rights

You have the right to:

  • Access: Request a copy of the data we have about you
  • Correction: Request corrections to any inaccurate data
  • Deletion: Request deletion of your data from our systems
  • Opt-Out: Unsubscribe from our communications at any time

To exercise these rights, please contact us at the email address below.

Children's Privacy

Vowen is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the "Last updated" date at the top of this page
  • Notify users via email if there are material changes
  • Post the new policy on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Vowen is committed to privacy-first design. Thank you for trusting us with your productivity.